Refund Policy

Effective Date: September 23, 2025
Website: https://sptechsolutions.online
Email: sptechsolutions8@gmail.com

At SP Tech Solutions, we value every client and aim to deliver exceptional digital solutions. This Refund Policy explains when and how refunds are issued for services purchased through our website or directly from our team.

1. General Terms

• By purchasing our services, you agree to the terms of this Refund Policy.
• All projects begin only after receiving an advance payment or full payment as agreed in the project proposal or service contract.

2. Service-Based Projects

We provide Web Development, App Development, SEO, Content Writing, Graphic Design, and Social Media Marketing (SMM) services.

• Before Work Starts:
  If you request a cancellation before any work has begun, you are eligible for a 100% refund of your payment.
• After Work Begins:
  Once a project has started, refunds are generally not available for the work already completed.
  However, we will review each case individually and may offer a partial refund based on the percentage of work not yet completed.

• Any deposit or advance payment made to secure a project timeline is non-refundable once our team schedules resources or commences work.
• This ensures that time and expertise reserved for your project are protected.

• We take quality seriously and strive to meet all agreed specifications.
• If you believe the delivered work does not meet the project scope or approved requirements, please contact us within 10 days of final delivery.
• We will offer reasonable revisions or, if appropriate, a partial refund at our discretion.

5. Non-Refundable Items

The following fees and services are non-refundable under any circumstances:

• Domain registration and renewal fees
• Web hosting costs
• Third-party software, plugins, or licensing fees purchased on your behalf
• Any completed phases of a project already approved by the client

6. Refund Request Process

To request a refund:

1. Email sptechsolutions8@gmail.com with the subject line “Refund Request – [Your Project Name]”.
2. Include your full name, project details, invoice number, and a brief explanation of the issue.
3. Our team will review your request and respond within 3–5 business days.
4. Approved refunds will be credited to the original payment method within 7–10 business days.

7. Contact Us

For any questions about this Refund Policy, please reach out:

SP Tech Solutions
Website: https://sptechsolutions.online
Email: sptechsolutions8@gmail.com